Yes we do. Please contact us explaining your case at firstname.lastname@example.org.
Integration with Jira allows you to import issues into a game and save the estimations back to Jira when the team finishes voting.
Setting up the integration is quick and easy:
Currently free games are limited to:
No. There is no limit on the number of players that can join a game for all plans.
If you need to purchase a premium account for someone else we recommend following these steps:
We recommend creating different premium accounts for each client so you have different invoices per client and you don't mix facilitators from different clients.
Please see our RESELLER TERMS AND CONDITIONS for legal information.
Some users may face problems with games not loading properly. This is usually caused by a security firewall on their organization’s network or on their computers. The problem may also be caused by a browser extension.
If you believe that this is not the case and you still are facing issues remember that you can always contact us. We are always happy to help.
Yes, just cancel your subscription. If you cancel the subscription you won’t get any more invoices and the premium plan will remain active until the end of the already paid period.
All invoices are automatically sent to the billing email address specified in "My account".
You can also download them from "My account" > "View all invoices".
Yes. If you have a premium account, remove yourself from "facilitators" (from "user menu" > "manage facilitators") and then invite another user as facilitator.
Yes. If you cancel the subscription during the trial period you will not be charged. Also, your premium account will remain active until the end of the trial period.
Usually this happens because the game was not created by the premium account. You can set yourself as the facilitator of the game (if you are the premium account) to make it premium and unlimited.
We only have Jira integration at the moment. Please contact us if you would like us to integrate other tools.
We do have integration via CSV file. This allows you to import issues from any issue management tool that can export to CSV.
Yes. From "user menu" > "manage account" > "billing details" you can set the email address where the invoices will be sent to.